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HOW TO LEAVE A VOICEMAIL
Points to keep in mind :
1) Your main goal is to leave a message - not to make a sale
2) They never call back - purpose: create a bond for next time
you call
3) You have to call them back and ask if they got the message, etc.
Note:
You can personalize it to your style, but you have to include all
the following steps in the specific order. |
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1) Language choice
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- relate to the voicemail greeting - choose
French by default)
(it's important to talk to
them in the language they feel comfortable in) |
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2) Greeting
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Hello ...
(be polite and smile, even if they
don't see you they can hear it)
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4) Identification of caller
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... my name is ...
(it's important for the client to
know who they are talking to)
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5) Identification of our firm |
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... I work for
boladesign.com - a web design firm from Montréal ...
(emphasize sur what
we do "web designing firm"
and "Montréal" - we're local, so
trustable) |
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6) Reason for call
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... our mission is to highlight the different aspects of your business in order to make it stand out from the competition.
(make sure you don't say "sales",
try to make them curious to call you back...)
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7) Call back information |
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... it will be my pleasure to give you more
details about this free
information campaign, call back when you
have a chance and I will take the time to explain you more ...
(the free
information campaign is your call, not the salesman visit, make sure you leave a name and phone
number if they want to call back) |
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8) End greeting
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... thank you for your time, it will be a
pleasure to talk to you in person, have a nice day ...
(be polite, energetic and smile,
it's always pleasurable to hear a nice person. Thank them for
their time, they like it)
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IMPORTANT ! |
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99.9% they DO NOT CALL
you back, leaving the message is your entry point for you next call:
"I left you a message the other day, did you get it? Good, what was
I saying is..." |
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